Privacy Policy — Axent LED Inc.

Last updated: 2025-05-28

At Axent LED Inc., the protection of your personal information is a priority. This policy explains how we collect, use, retain, and protect your personal information in accordance with applicable laws in Quebec and Canada.

This policy complies with the Act respecting the protection of personal information in the private sector (CQLR c. P-39.1), as amended by Law 25, and with the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. General Information

• Company Name: Axent LED Inc.

• Addresses:

  • 316 Rue Des Jonquilles, Saint-Eustache, Québec, J7P 0A9

  • 330 Boulevard Industriel, Unit 3, Saint-Eustache, Québec, J7R 5R4

• Website: www.axentled.com

• Industry: Distribution, Sales, Importation

The Privacy Officer can be contacted via our website contact form or by email at info@axentled.com.

2. Personal Information Collected

We collect the following personal information:

• Name

• Email address

• Phone number

• Mailing address

• Payment information (e.g. credit or debit card)

• IP address

• Browsing data

• Company name

How we collect it: online forms, newsletter sign-up, telephone calls, cookies, and online purchases.

3. Purpose of Collection

The collected information is used for:

• Order processing

• Customer service

• Promotional communications

• Data analytics to improve our services

4. Consent

We obtain your consent via:

• Checkboxes

• Explicit consent clauses in our forms

You may withdraw your consent at any time by sending an email to info@axentled.com with the subject line: Request to delete my personal information.

5. Use and Disclosure of Information

We do not share your personal information with third parties, except where required by law.
We do not transfer data outside of Quebec or Canada.

6. Retention and Security

Personal information is retained for an indefinite period, unless you request otherwise.

Security measures include:

• Storage on a secure cloud file system

• Password-protected access

7. Your Rights

You may:

• Access your personal information

• Correct or update it

• Request its deletion

You can do this via the My Account section of our website.

For complaints or inquiries, please use our website contact form.

8. Cookies

We use cookies for:

• Website traffic analysis

• Personalized advertising

A cookie consent banner is displayed on your first visit to the site.

9. Policy Changes

If changes are made to this policy, we will notify users by email newsletter.

10. Language

This policy is available in both French and English. In the event of a discrepancy, the French version shall prevail.